Legal
Legal, in one place.
Everything that governs DDOX OS, on one page: the Terms of Service, the Privacy Policy, and the Refund & Cancellation Policy, in full.
Who you are dealing with. DDOX OS is provided by Cameron Spencer, a sole proprietor doing business as DoxSwarm. Business contact: [email protected] · Support: [email protected] · Privacy: [email protected]
The three policies below are the complete legal terms for the service, reproduced in full. Each also lives at its own address — /terms, /privacy, /refunds — with identical text. They were written when the service launched under its original name, Paradox; DDOX OS is the same service from the same provider, and the terms are unchanged.
Terms of Service
1. What Paradox is
Paradox (the “Service”) is software provided by DoxSwarm. Depending on the offering, it provides a workspace for working with artificial-intelligence providers and models that you connect. No hosted model tier is currently offered for sale through this website. AI outputs may be inaccurate; verify important results. The Service is not a substitute for professional medical, legal, financial, or other regulated advice, and must not be used for high-risk automated decisions about individuals.
2. Licence, not sale
When you purchase or otherwise obtain access to the Service, DoxSwarm grants you a limited, non-exclusive, non-transferable, revocable licence to use the software for your own use, for so long as your access remains active. No ownership of the software or of any underlying model transfers to you. Third-party and open-weight models are used under their own licences.
3. Accounts and acceptable use
You must be 18 or older (or have guardian consent where required), keep your credentials secure, and are responsible for activity under your account. You must not use the Service to: break the law; infringe intellectual-property or privacy rights; generate child sexual abuse material, terrorist content, or fraud; harass others; attempt to extract model weights or credentials; circumvent usage caps or security measures; resell raw API access obtained through the Service; or train a competing model on outputs where the upstream provider prohibits it.
4. Subscriptions and auto-renewal
Paid plans, when offered, are governed by the Refund & Cancellation Policy, which forms part of these Terms. Paid plans renew automatically at the price and frequency shown at checkout until cancelled. Before any charge, we will obtain your separate express affirmative consent to the auto-renewal terms, send a confirmation with cancellation instructions, send annual reminders for annual plans, and give clear notice 7–30 days before a price change takes effect, as described in that policy.
5. Your content
You keep ownership of the prompts, files, and other content you submit. You grant DoxSwarm only the rights needed to process that content to provide the Service, comply with law, enforce these Terms, and prevent abuse. We do not train models on your content without your explicit opt-in consent. If these Terms and the Privacy Policy ever conflict on this point, the Privacy Policy controls.
6. AI output
Output generated by the Service may not be unique and may be similar for other users. You are responsible for reviewing output and for how you use it. Do not present AI output as human-created where disclosure is required.
7. Availability and changes
We may change, suspend, or discontinue features or models, with reasonable notice where a change materially affects a paid plan. Usage caps (such as requests per window) will be as disclosed at checkout or in the product.
8. Liability
To the maximum extent permitted by law, the Service is provided “as is,” and DoxSwarm’s total liability arising from the Service is limited to the amounts you paid for the Service in the 12 months before the claim. Nothing in these Terms limits liability that cannot lawfully be limited, including for California consumers where applicable.
9. Third-party model disclosure
No hosted model tier is currently offered for sale through this website. Paradox is designed to work with providers and models that you connect under your own accounts, subscriptions, API keys, and licences; those services are governed by their own terms, and models run under the licences that apply to them. If a hosted tier is offered in the future, the model providers for that tier will be named on the pricing page before purchase.
10. Termination and governing law
Either party may end use of the Service as described in the Refund & Cancellation Policy. California law governs these Terms, except where a consumer’s home-state law mandatorily applies.
Privacy Policy
What we collect
- Mailing list: your email address and, if you provide it, your name, when you join the list on this website. Signups are stored in Cloudflare KV.
- Contact messages: the contents of emails you send to our business addresses.
- Account information: if you create an account when accounts are offered, your name and email address.
- Billing information: when paid plans are offered, payments are processed by our payment provider or merchant of record. We do not receive or store full card numbers.
- Service content: prompts, files, and other content you submit to the Service, processed as described below.
- Technical data: device, app, and usage logs needed to operate, secure, and support the Service, including usage-cap data where a plan has caps.
How we use it
We use personal information to provide and secure the Service, operate the mailing list, bill for paid plans, enforce caps and policy, prevent abuse, respond to support and privacy requests, and comply with law.
Connected providers and hosted routing
No hosted model routing is currently sold. When you connect a provider or model under your own account, the content needed to answer is sent to that provider under your relationship with it and its own terms and privacy policy. Before any DoxSwarm-hosted tier is sold, the providers and data-retention terms for that tier will be published.
Sharing
We do not sell your personal information. We share it only with service providers who process it on our behalf (such as hosting and payment providers), with providers you connect as described above, and where required by law. We do not train models on your content without your explicit opt-in consent.
Your choices and rights
You may request access to, correction of, or deletion of your personal information by writing to [email protected]. We respond within the time required by applicable law. If your account is closed or you ask us to delete your data, we delete live account data within 30 days, except records we must retain — such as billing records and auto-renewal consent proof, which is retained for 3 years or 1 year after termination, whichever is longer, as California’s Automatic Renewal Law requires. You may cancel a subscription at any time as described in the Refund & Cancellation Policy.
Security
This website and its data move over HTTPS/TLS provided through Cloudflare. Mailing-list signups are stored in Cloudflare KV. This site does not collect or store payment or card data.
Cookies and tracking
This website uses no advertising or analytics trackers, and we do not use cookies for advertising or analytics.
Children
The Service is not for children under 13. We do not knowingly collect their data, and connected providers must not be used to process data about children under 13.
Changes
If this policy changes materially, we will update the date above and, where required, notify you before the change takes effect.
Refund & Cancellation Policy
Refunds
No refunds. All sales are final. This policy is stated here and will be stated again at checkout, before any purchase. If Paradox does not install or does not work as described for you, contact [email protected] — we will work with you to get it running.
Cancellation
When subscriptions are offered, you can cancel in the same place you subscribed: in the product’s Settings → Subscription → Cancel, or via the cancellation link included in every confirmation and reminder email. Cancellation takes effect at the end of the current paid period unless stated otherwise at checkout; you keep access until then.
Free trials and first charges
We will not charge you after a free trial without your express affirmative consent to the paid auto-renewal terms, and we will remind you before the first charge, as required by law.
Renewals and reminders
Paid plans renew automatically at the price and frequency shown at checkout until cancelled. We will email a confirmation identifying the subscription as auto-renewing, with cancellation instructions, and send annual reminders for annual plans.
Price changes
If a price change will apply to your plan, we will give you clear notice 7–30 days before it takes effect, together with how to cancel if you do not wish to continue.